Tracking know-how
Tracking a reefer: the events that are not on the standard timeline
Temperature cargo has failure modes that a normal milestone list will never show you.
Quick take
- Standard tracking shows location, not condition.
- Plug in and plug out events matter as much as gate events.
- Most temperature data lives with the carrier, not in public tracking.
A reefer moves through the same milestones as a dry container and carries an entirely different risk profile. The standard timeline does not reflect that.
The visibility gap
Tracking tells you the container was discharged. It does not tell you whether it was plugged in within the hour or sat unplugged overnight on the quay. For pharmaceuticals or fresh produce that gap is the whole question.
Events worth chasing
- Plug in at origin terminal and the gap between gate in and plug in.
- Pre trip inspection result, which tells you the unit was tested before stuffing.
- Plug out and plug in around transfers, the highest risk moments in the move.
- Set point confirmation, because a wrong set point is a common and expensive error.
See it on your own shipment
Paste a container number, bill of lading or booking reference. We detect the carrier across 170+ shipping lines, and when the data does not line up, a person checks it.
What to request up front
Ask for the data logger download as a standard part of the shipment, not as an exception after a claim. Carriers supply it, but reluctantly and slowly once there is a dispute. Requested in advance it is routine paperwork, and it is the evidence that decides whether a claim goes anywhere.
Questions people ask
Can I see the temperature log in tracking?
Usually not in public tracking. Request the data logger download from the carrier, ideally before discharge.
When is a reefer most at risk?
During transfers, when it is unplugged between the terminal, the chassis and the vessel.
Read next
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