Transshipment is where tracking goes quiet, and where delays hide

Direct sailings are simple to track. The moment a container changes ship, the timeline develops a hole.

Why the gap exists

Carriers publish reliably at the ends of a leg: loading at origin, discharge at destination. The middle transfer involves discharging at a hub, sitting in a yard, and loading onto a second vessel. Many lines publish only some of that, and a few publish none of it.

So your tracking shows the container loaded three weeks ago and nothing since, while it is actually sitting in Singapore waiting for space.

The rolled connection

When the onward vessel is full, containers get rolled to the next sailing. On a weekly service that is seven days, and on some routes it happens more than once. There is rarely an alert. The first sign is usually an arrival date that quietly moves.

How to handle it

Two habits help. First, note the hub and the expected connection date from your booking, so you know when silence has gone on too long. Second, when you do chase, ask which vessel and voyage the container is currently assigned to. That question gets a specific answer. Asking for the status gets you the same screen you already have.